If you interact with consumers or the media, you will get a “difficult” or tough question from time to time. Your ability to handle the situation in a professional and friendly manner will greatly affect their point of view about the dairy community, farming and their consumption of dairy products.
![farmer answering questions in barn](https://dairycheckofftraining.com/wp-content/uploads/2020/12/farmer-answering-questions-in-barn.png)